Privacy Policy

Personal Information Protection Policy

October 1, 2023
MyCall Co., Ltd. (hereinafter referred to as "the Company") respects the privacy of its customers and considers it an important responsibility to carefully protect their personal information. In this service, we will comply with laws and regulations regarding the protection of personal information, handle it appropriately based on the following policy, and strive to protect it. Customers should read the following provisions before using our services and use them only if they agree.

  • 1 We will not handle personal information beyond the scope necessary to achieve the specified purpose of use. We will also take measures to that end.
  • 2 We will comply with laws, national guidelines, and other norms regarding the proper handling of personal information.
  • 3 We will clarify the rules regarding the handling of personal information and ensure that all employees are fully aware of them.
  • 4 We will respond sincerely to complaints and consultations regarding personal information.
  • 5 We will take necessary preventive and corrective measures to prevent accidents such as leakage, loss, or damage of personal information we hold.
  • 6 We will continuously improve the personal information protection management system as necessary to ensure that the handling of personal information becomes more appropriate.

MyCall Co., Ltd.
President and CEO Tetsu Tsugahara

Handling of Personal Information

Collection of Personal Information

We will define the purpose of use of personal information and ask for your personal information with your consent within the scope necessary to achieve the purpose of the service. We may collect the following information:

  • ・ Name
  • ・ Contact information (email address, address, phone number, etc.)
  • ・ User account information
  • ・ Demographic information
  • ・ Website usage information (IP address, browsing data, etc.)
  • ・ Other personal information

Use of Personal Information

When we ask for personal information, we will inform you of the purpose of use in advance and may use your personal information for the following purposes:

  • ・ Providing services
  • ・ Contacting customers
  • ・ Providing customer support
  • ・ Improving the website
  • ・ Providing products and services
  • ・ Complying with legal requirements

Disclosure of Personal Information to Third Parties

We will not disclose personal information to third parties except in the following cases:

  • ・ When we have obtained prior consent from the customer.
  • ・ When there is a risk of harming the life, body, property, or other rights and interests of the customer or a third party.
  • ・ When there is a risk of significantly hindering the proper implementation of our site's services.
  • ・ When providing information to shipping companies, etc. to request the shipment of products, samples, catalogs, etc.
  • ・ When required to be disclosed or provided based on laws and regulations.

In cases other than the above, if there is a possibility that information about the customer will be passed on to a third party, we will notify the customer in advance. In that case, the customer can refuse to disclose their personal information.

Management of Personal Information

We will manage the personal information provided by our customers appropriately and carefully, and will take necessary and appropriate measures to protect personal information against risks such as leakage, loss, misuse, alteration, and unauthorized access. However, please note that the transmission of information via the Internet is not completely secure.

Revision of Privacy Policy

This privacy policy may be changed without notice. Notice of changes may be provided on the website. We will review this privacy policy from time-to-time and strive to improve it. We recommend that you check the privacy policy regularly.

Inquiries

For inquiries regarding the content of the privacy policy, please contact us below.

Contact Us